All online orders are in 1-2 business days Monday thru Friday, excluding major holidays. Orders placed on Friday thru Sunday will be fullfilled and shipped the start of the following week.


To experience the full quality of service The Lash and Brow Society provides, we ask our clients to make cancellation requests no less than 24 hours in advance. Since we reserve your appointment time especially for you, failure to cancel your appointment accordingly will result in full appointment being charged to your credit card. Same day cancellations will result in a 35% of your service cancellation fee.


All perfecting appointments done after 8 weeks of the initial appointment are charged the touch up price. No shows or same day cancellations are subject to 35% of a touch up cost.


After your order is submitted, if an item becomes out of stock we will ship the items that are in stock and send an email indicating that one of your selected items is temporarily unavailable and you will be refunded for that item. We will notify you once the item is back instock.